Privacy Policy for Bashot Auto
1. Introduction
Welcome to Bashot Auto. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how Bashot Auto ("we," "us," or "our") collects, uses, discloses, and protects the information you provide when you visit our website www.bashotauto.com visit our physical location, use our services, or interact with us in any other way.
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect several types of information to provide and improve our services.
A. Personal Information You Provide Directly:
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Contact Information: Name, email address, phone number, and mailing address.
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Vehicle Information: Vehicle Identification Number (VIN), make, model, year, service history, and ownership details.
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Financial Information: Credit score, payment history, and information necessary for financing or leasing a vehicle (collected and processed by our secure financial partners).
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Transaction Information: Details about the vehicles, parts, or services you purchase from us.
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Communication Records: Records of your communications with us, including service inquiries, sales consultations, and customer support interactions.
B. Information Collected Automatically:
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Online Identifiers: IP address, browser type, device type, and operating system when you visit our website.
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Website Usage Data: Pages you view, links you click, and the time and duration of your visits through cookies and similar tracking technologies. For more details, please see our Cookie Policy below.
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Location Data: General location data (e.g., city or zip code) may be derived from your IP address.
C. Information from Third Parties:
We may receive information from credit bureaus, marketing partners, or data analytics providers, in accordance with applicable law.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Fulfill Your Requests: To schedule and perform vehicle services, process purchases, facilitate test drives, and manage financing applications.
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Customer Service: To communicate with you about your vehicle, appointments, recalls, and to respond to your inquiries.
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Marketing and Promotions: With your consent where required by law, to send you information about special offers, new vehicles, service coupons, and events we think may interest you. You can opt-out of marketing communications at any time.
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Business Operations: To improve our services, website, customer experience, and for internal analytics and reporting.
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Security and Fraud Prevention: To protect the security and integrity of our business, prevent fraud, and ensure the safety of our customers and employees.
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
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Service Providers: We share information with trusted third parties who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, and vehicle transportation. These partners are contractually obligated to protect your data.
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Manufacturers and Warranty Providers: We may share vehicle and service information with the vehicle manufacturer to maintain warranty records and facilitate recall campaigns.
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Financial Institutions: When you apply for financing, we share your information with banks or lenders to process your application.
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Legal Obligations: We may disclose information if required by law, such as to comply with a subpoena, court order, or similar legal process.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.
5. Cookies and Tracking Technologies
Our website uses "cookies" to enhance user experience. A cookie is a small file placed on your device. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you do so.
We use cookies for:
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Essential website functionality (e.g., secure login).
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Performance analytics to understand how visitors use our site.
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Marketing to deliver relevant advertisements to you on other websites.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, which may include:
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Access and Correction: The right to access and update your personal information.
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Deletion: The right to request the deletion of your personal information.
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Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.
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Data Portability: The right to receive a copy of your data in a portable format.
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Restrict Processing: The right to object to or restrict certain processing of your data.
To exercise these rights, please contact us using the information in the "Contact Us" section below.
7. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we retain vehicle service history for as long as you own the vehicle and for a reasonable period thereafter to service warranty claims.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.